// AI Leader · Builder · Miami Beach, FL

Charlie Evert

|
$150M+
Managed Revenue
$1.35B+
Pipeline Driven
100+
Engineers Led
1M+
Monthly Users
20+
AI Deployments
01 — About

Who I Am

I'm Charlie Evert — an AI leader, engineer, and former Army paratrooper who jumped out of planes and then jumped headfirst into building the future of enterprise AI.

I grew up in St. Thomas, US Virgin Islands, earned my stripes as an Airborne Infantryman, then went on to lead AI engineering at J&J, Deloitte, and PwC — deploying production systems at a scale most people only whiteboard about.

My specialty: agentic AI systems that replace human labor at scale for Fortune 500 and federal clients. I've shipped contact center AI, military recruiting AI, nonprofit chatbots with 1M+ monthly users, and GenAI platforms serving 22,000 enterprise users.

I'm also a published author, US Patent holder, peer-reviewed researcher, and I make AI-themed metal music because why not.

MBA + MS BI & Analytics US Patent Holder Army Veteran Published Author Miami Beach, FL

Full-Stack AI Architect

From RAG pipelines to agentic multi-model systems — I design and ship production AI, not demos.

Revenue Driver

Supported $1B+ in proposals at Deloitte. Unearthed $3M+ in sole-source deals at PwC. Delivery that sells itself.

Team Builder

Built PwC's AI Factory from scratch. Directed 95 engineers across 20+ concurrent Deloitte projects.

Army Veteran

Airborne Infantryman, Fort Benning, GA. Operates under pressure with incomplete information. Has jumped out of planes.

Creator

Author of 3 published books. 5 peer-reviewed papers. YouTube channel. AI-generated metal. US Patent pending.

02 — Experience

Career

PwC
Sep 2025 – Present
Manager — AI & Digital Contact Center · Miami, FL
Built PwC's first-ever AI Factory tiger team from scratch — 45+ practitioners across 4 workstreams (GTM, Build, Eminence, CoP), driving $350M+ in RFP responses and 15+ production assets in 6 months
Unearthed 3 sole-sourced deals totaling $3M+ post-RFP win; led SOW development and over-delivery that opened new client opportunities
Built PwC's first agent-first contact center app with native CCaaS exit paths — designed to replace 95%+ of contact center labor — on Azure ACS, Azure AI Foundry & Azure App Service
Advised C-Suite at F500 FinTech to automate 70%+ of service center operations through Generative and Agentic AI
Authored the Agentic AI Delivery Standards for a 200+ practitioner practice · 3× PwC Praise Awards
Deloitte
Sep 2023 – Sep 2025
Senior Consultant — AI & Engineering (GenAI Tech Lead) · Arlington, VA
Anthropic Alliance Lead — directed 95 engineers across 20+ projects worth $150M+; co-led joint LLM research with Anthropic & UVA
PM & Tech Lead for $1B+ nonprofit chatbot with 1M+ monthly users — secured $200M contract extension through delivery excellence
Engagement Manager for military recruiting AI (Recruit360) — shipped in 12 weeks with team of 20, saving 1M labor hours/year
Supported $1B+ in proposals as Lead Writer, PM & Contributor; prepared demos, PowerPoints and staffing plans
S&A STAR Award 2024 (top 5 of 5,000+ practitioners) · 3× Outstanding Performance Awards · 2× Applause Awards
Led 7 CPE workshops to 180+ practitioners on Agentic AI, LLM Evaluations, Claude, vibe coding and software dev
J&J — Kenvue
Sep 2022 – Sep 2023
Senior AI & Data Engineer · Skillman, NJ
Just 2 months after ChatGPT launched, built J&J's first enterprise GenAI platform over Christmas Break 2022 — first-of-its-kind agentic text-to-SQL, Wolfram and RAG chatbot on React, Python, and Azure
Created GenAI Goal Setting Assistant serving 22,000 users enterprise-wide — featured in Authority Magazine
Engineered 6.3B-record AI embeddings pipeline saving $18M/year vs. originally scoped service
Co-authored enterprise GenAI policy with CIO, SVP of Data, Head of AI, General Counsel & CISO
Co-Invented Personal Profile Generator & Recommendation Engine — US Patent Pending
Saint Joseph's University
Aug 2021 – Nov 2022
Graduate Research Assistant · Philadelphia, PA
Co-authored 4 peer-reviewed papers; presented at conferences with 100+ attendees
NLP sentiment analysis of 100k+ tweets using NLTK, VADER, Sci-Kit Learn, Pandas
US Army
Jul 2015 – Nov 2016
Airborne Infantryman · Fort Benning, GA · Honorable Discharge
Operated under pressure with incomplete information. Jumped out of planes.
03 — Technical Skills

Capabilities

AI / GenAI
AnthropicOpenAIGCP Vertex AWS BedrockCrewAILangChain StrandsAgentic AIRAG LLM EvalRAGASLangFuse MLOpsAmazon ConnectAzure ACS NICE CXOneSalesforceServiceNow
Cloud / Data
AzureAWSGCP DatabricksSnowflakeMongoDB PineconeWeaviatePower BI TableauDataikuSQL Server MySQLMilvusCDK
Engineering
PythonC#/.NETJS/React Node.jsFastAPIHTML/CSS SQLNoSQLTerraform RSASVBA
Leadership
Product StrategyBiz DevProposal Writing Team BuildingCoachingP&L Ownership C-Suite AdvisoryEnterprise AI Architecture Stakeholder MgmtSales
04 — Published Work

Work & Writing

Book · AI/ML

GenAI in Production

Practitioner guide on LLM evaluation, optimization, and enterprise-scale deployment. Top 5 in "Machine Theory" within the month of publication.

Read on Amazon
Book · Children's

Whiskers and the Quantum Box

Quantum computing for ages 6–8. A whimsical dive through the eyes of a curious cat named Whiskers, making complex concepts accessible to all ages.

Read on Amazon
Book · Children's

Ella and the Digital Adventure

AI literacy for kids. Follow Ella on an exciting journey into the digital world — the message is to go outside and touch grass.

Read on Amazon
Article · Deloitte

AI Agents: Reshaping Workflows

How AI agents and multiagent systems automate workflows, improve productivity, and enable self-learning. Co-authored for Deloitte.

Read Article
Press · Army Times

Army Enlists AI to Identify New Recruits

Army Times coverage of Recruit360 — the AI recruiting tool I led the team that built, shipping in 12 weeks and saving 1M labor hours/year.

Read Article
Press · Authority Magazine

Kenvue's AI-Powered HR Tool

Kenvue's CIO discusses the AI-driven HR tool — I led the team that built it, serving 22,000 users across the enterprise.

Read Article
Music · Suno AI

AI-Generated Metal Playlist

AI-themed metal music because why not. Experience AI-generated brutality and sonic chaos.

Listen
05 — YouTube

Prompt Hub

I run @PromptHubOfficial — exploring Generative AI, vibe coding, LLM evals, and other tech curiosities.

View All Videos on YouTube
06 — Research

Peer-Reviewed Papers

UVA × Deloitte

Comparative Study of LLM Eval Frameworks: NLP vs LLM-As-A-Judge

Supervised and funded by Deloitte. Co-led with Anthropic & UVA. Benchmarking evaluation methodologies for large language models in production.

NLP · Sentiment Analysis · IJWBC 2025

Exploring the Impact of COVID-19 & Vaccine Dissemination on Airbnb's Popularity and Sentiment on Twitter

344,705 tweets analyzed across pre-COVID, pre-vaccine, and post-vaccine periods. Sentiment, topic mining, and voice analytics reveal inverse correlations between COVID-19 cases and positive Airbnb sentiment. International Journal of Web Based Communities, Vol. 21, 2025. Co-authored with Shokoohyar, Ghomi, Gorizi & Liang.

SAGE · Workforce

Auto Repossession Agencies: Attrition & Retention Strategies

Workforce exit patterns and survival strategies in the auto repossession industry. Published via SAGE Business Cases.

SAGE · Economic Policy · 2022

Would a Global Response Analogous to the Marshall Plan Be the Most Ethical, Effective, and Rational Way to Address the COVID-19 Pandemic?

Case study arguing for a coordinated global vaccination response modeled on the post-WWII Marshall Plan. Co-authored with Shokoohyar, Sillup, Riordan, DeMento & McTague. Published via SAGE Business Cases.

SAGE · Economic Policy · 2023

How Could a Global Response Analogous to the Marshall Plan to Disseminate COVID-19 Vaccinations Be Implemented Throughout Africa?

Follow-up case examining the logistical and humanitarian challenges of implementing a Marshall Plan-style vaccination rollout across Africa's least developed nations. Co-authored with Shokoohyar, Sillup, Riordan, DeMento & McTague. SAGE Business Cases, 2023.

⚖️

US Patent Pending

Personal Profile Generator & Recommendation Engine — AI system for personalized user profiles and intelligent product recommendations using machine learning. Invented and filed during tenure at Johnson & Johnson / Kenvue.

07 — Recognition

Awards

PwC Praise AwardClosing $1.2M deal
PwC Praise AwardAI Factory creation
PwC Praise AwardClosing $900K deal
Deloitte S&A STAR Award 2024Top 5 of 5,000+ practitioners — selected by partners
Deloitte 3× Outstanding Performance AwardsRecognized across multiple engagements
Deloitte Workday GenAI Ideathon WinnerGoalAssist — enterprise AI hackathon champion
Deloitte Fed Health AI App Applause AwardAzure AI Agent with 5 post-sales wins
AP Scholar with DistinctionAcademic excellence recognition
08 — Certifications

Credentials

Azure Cloud Fundamentals AWS Cloud Practitioner AWS AI Practitioner Salesforce AI Associate Databricks GenAI & LLM — Healthcare & Life Sciences Databricks GenAI & LLM — Retail & Consumer Goods Multi-Agent Systems with CrewAI SAS BI + Analytics Google Data Analytics Google UX Design Deloitte Advanced Prompt Engineering
09 — Blockchain Corner

Get Your Charlie Coin

It might become valuable one day. No guarantees.

10 — Easter Egg

Guess the Number

1 – 100

10 guesses. Win and something good happens. 👀