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// AI Product Leader · Group PM · Builder · Miami Beach, FL

Charlie Evert

Ralph Charles Evert IV

|
$100M+
P&L Impact Driven
$3M+
Largest Project Budget
20+
GenAI Products Shipped
1M+
Monthly Users
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01 — About

Who I Am

I'm Charlie Evert — an AI product leader and engineering builder who'd rather ship than pitch. Equally comfortable owning a roadmap, writing production code, leading a 50-person delivery team, or sitting in front of a C-suite to defend the tradeoffs. 6+ years spanning product management, engineering leadership, and AI strategy across healthcare, life sciences, federal, and Fortune 500. MBA + MS in Data Science.

What I actually do: identify high-value opportunities, translate complex workflows into scalable AI products, and deliver measurable business impact. End-to-end development of knowledge retrieval systems, document automation tools, multichannel agentic platforms, and decision-support systems — used by 1M+ users and driving $100M+ in value. Comfortable partnering with R&D, regulatory, scientific, and data science stakeholders to ship compliant production-grade GenAI.

My background as a developer, tech lead, group product manager, program manager, and strategy consultant lets me move fluidly between code, requirements, roadmaps, and stakeholder rooms — going from interview → real problem → tech fix → measurable business outcome. Always open to connect.

Also a published author, US Patent holder, peer-reviewed LLM-evaluation researcher (Anthropic × UVA), and AI-themed metal music producer because why not.

MBA + MS Data Science Group Product Manager GenAI Tech Lead US Patent Holder Army Veteran Published Author Miami Beach, FL

Full-Stack AI Builder

I came up writing production code and still ship it. Architect systems on RAG, knowledge graphs, agentic workflows, multi-channel orchestration, and LLM eval — and lead the engineers who build them.

Product Roadmap Owner

Define and execute roadmaps for portfolios of GenAI products — currently 15+ at PwC. Previously Group PM for a 5-product Human Capital AI Suite at Deloitte ($300M+ pipeline).

Strategy Consultant

Identify high-value opportunities, translate complex workflows into AI products, and defend technical tradeoffs to C-suite stakeholders without losing the engineering thread.

Cross-Functional Leader

Directed 100+ engineers, designers, and PMs across 20+ concurrent AI projects in matrixed environments. Fluent translating tech tradeoffs to scientific, clinical, and operational stakeholders.

Army Veteran

Airborne Infantryman, Fort Benning, GA. Operates under pressure with incomplete information. Has jumped out of planes.

Researcher & Creator

Author of 3 published books, 5 peer-reviewed papers (incl. UVA × Deloitte LLM evaluation research with Anthropic), US Patent Pending, YouTube channel.

02 — How I Work

Approach

Most AI products fail not because the model was wrong, but because nobody framed the right problem, defined the right metrics, or made the tradeoffs explicit. I run product end-to-end — discovery through measurement — and I'm comfortable picking up code, slides, or stakeholder maps depending on what the moment needs.

01

Discover

Interview scientific, clinical, and operational stakeholders. Frame the actual problem — not the feature anyone asked for. Size the opportunity and surface unstated compliance, traceability, and risk constraints.

02

Design

Translate workflows into roadmaps, user stories, requirements, ROI models, and adoption KPIs. Sequence programs against value cases. Choose agile, waterfall, or a hybrid based on regulatory posture and engineering reality.

03

Deliver

Lead engineering hands-on as tech lead and group PM. Make architecture decisions on RAG, knowledge graphs, agentic workflows, and evaluation. Ship to production in regulated environments — not the whiteboard.

04

Measure

Track adoption, P&L impact, and quality against the ROI model from step 2. Iterate. Kill what isn't working. Communicate results to senior stakeholders so investment decisions stay aligned to outcomes.

03 — Experience

Career

PwC
Sep 2025 – Present
Manager — Agentic AI Advisory & Implementation · Miami, FL
Defined and executed product strategy and roadmap for a portfolio of 15+ Generative AI products spanning knowledge retrieval, agentic workflows, document automation, and decision support for F500 clients across life sciences, healthcare, and financial services
Owned product lifecycle for internal AI products: complex sequencing of programs against value cases, discovery through delivery, mixing agile sprints with waterfall gating where regulatory posture required it
Partnered with domain stakeholders to translate operational workflows into product requirements, user stories, and phased delivery plans tied to measurable business outcomes; led creation of executive-friendly visuals to communicate technical tradeoffs
Drove $3M+ in P&L value from 3 client engagements through product-led delivery and expanded mandates; influenced senior stakeholders to align roadmap investment with ROI
Owned the product story for multichannel AI agent platforms at enterprise scale: contact-driver analytics surfaces high-volume drivers → knowledge-article generation closes the gaps → tool-use creation equips agents to act on workflows → deployment across voice, chat, SMS, and email, designed to absorb 70–95% of repetitive service work
Authored the Agentic AI Delivery Standards for a 200+ practitioner practice — codifying evaluation, safety, traceability, and responsible AI for enterprise builds
Mentored, coached, and upskilled 45+ designers, engineers, and PMs on agentic AI delivery; 6× PwC Praise Awards + Accelerating Impact Award for performance and delivery excellence
Deloitte
Sep 2023 – Sep 2025
Senior Consultant — AI & Engineering · GenAI Tech Lead & Group Product Manager · Arlington, VA
Owned end-to-end product lifecycle for multiple AI-enabled products from concept and requirements through launch and iteration; defined success metrics, ROI models, and adoption KPIs aligning tech delivery to business outcomes
Group Product Manager for the Human Capital AI Suite — 5+ AI automation products generating $300M+ in pipeline; coached, trained, and directed 100+ consultants across 20+ GenAI software projects delivering $100M+ total P&L impact
Anthropic Alliance Lead — owned the Deloitte–Anthropic relationship: trained 1,000+ practitioners on Claude, shipped 10+ products on Anthropic models, led joint LLM evaluation research with UVA
Led product development of a large-scale AI knowledge retrieval and conversational system (1M+ MAU) for a $1B+ nonprofit — translated regulatory and user needs into requirements, roadmap milestones, and scalable RAG/vector architecture; the largest user base on AWS Bedrock at the time
Led the FedHealth Regulatory Inspection Report Generator — agentic document-generation system replacing manual report compilation for federal regulatory submissions, saving 1M+ labor hours/year; navigated FedRAMP, traceability, and audit-readiness requirements characteristic of regulated drug-development workflows
Engagement Manager for military recruiting AI (Recruit360) — applied Scrum/Agile sprints to ship a 12-week MVP with a 20-person team, generating 1M labor hours/year in cold-calling savings
Provided executive advisory and defined product requirements across 5 high-impact GenAI deployments: a FedHealth AI & Data platform, AI automation of a health system's financial management, and others
S&A STAR Award 2024 (top 5 of 5,000+ practitioners, partner-selected) · 3× Outstanding Performance Awards · 2× Applause Awards · led 7 CPE workshops for 180+ practitioners on Agentic AI, LLM Evals, and Claude
Johnson & Johnson Consumer Health
Sep 2022 – Sep 2023
Senior R&D Product Innovation Analyst · Skillman, NJ  (business unit later became Kenvue)
Owned the product roadmap for the first enterprise GenAI platform at J&J Consumer Health — agentic text-to-SQL + Wolfram + RAG chatbot, originated within R&D and scaled enterprise-wide to 22,000 users; led the company's first GenAI tiger team of 5 engineers from concept to production two months after ChatGPT launched
Owned the product roadmap for the Enterprise Goal Setting Platform (GenAI) serving 22,000 users — saved 8+ hours/user/year in performance management cycles; featured in Authority Magazine as a flagship enterprise AI win
Senior Engineer on the R&D Search & BI Platform — automated packaging compatibility checks and regulatory warnings for OTC formulations (saving 20+ FTEs); built predictive chemical-attribute models for OTC formulas using data scraped from PubChem and CAS.org; scraped competitor formulas and identified the 5 most similar to ours, mapping predicted costs against Amazon retail prices
Engineered a 6.3B-record AI embeddings pipeline saving $18M/year vs. originally scoped service; improved CAS RN ingredient linkage by 700%, enabling predictive formulation from clean data
Built supplier-compliance data extraction with GenAI + RPA for R&D scientists — yielded 10,000 hours/year in savings and unblocked downstream regulatory workflows
Drove enterprise risk, infosec, and legal to whitelist Azure OpenAI in 2 months (typical 1-year process); authored the enterprise GenAI policy with CIO, SVP of Data, Head of AI, General Counsel, and CISO — direct precedent for J&J Innovative Medicine's GenAI compliance bar
Partnered with R&D, regulatory, and data science stakeholders alongside Google, OpenAI, Pinecone, and AWS to ensure compliance, traceability, and data governance — invented the Personal Profile Generator & Recommendation Engine — US Patent Pending
Saint Joseph's University
Aug 2021 – Nov 2022
Graduate Research Assistant · Philadelphia, PA
Authored 4 peer-reviewed papers; presented at conferences with 100+ attendees
NLP sentiment analysis of 100k+ tweets using NLTK, VADER, Sci-Kit Learn, Pandas
US Army
Jul 2015 – Nov 2016
Airborne Infantryman · Fort Benning, GA · Honorable Discharge
Operated under pressure with incomplete information. Jumped out of planes.
04 — Selected Products

GenAI Products Shipped

A sampler of the GenAI products I've owned, scoped, shipped, or led engineering on across regulated R&D, federal health, and Fortune 500 enterprise. Where I was the PM, you'll see Owned roadmap; where I was the tech lead, Led engineering; where I led the team that built it, Engagement lead.

R&D · J&J Consumer Health

Enterprise GenAI Platform

Owned roadmap · Tech lead

First enterprise GenAI platform at J&J Consumer Health — agentic text-to-SQL + Wolfram + RAG chatbot. Originated inside R&D and scaled enterprise-wide. Shipped 2 months after ChatGPT launch.

22K users React + Python + Azure OpenAI Regulated
R&D · J&J Consumer Health

R&D Search & BI Platform

Senior engineer

Scientific knowledge platform for OTC R&D scientists: packaging compatibility checks, regulatory warnings, predictive chemical-attribute models, and competitor-formula similarity scoring. Data scraped from PubChem & CAS.org; competitor cost-mapping vs. Amazon prices.

20+ FTEs saved CAS RN linkage +700% Predictive formulation
HR · J&J Consumer Health

GenAI Goal Setting Assistant

Owned roadmap · Tech lead

Enterprise-wide GenAI assistant for performance management. Featured in Authority Magazine as a flagship enterprise AI win.

22K users 8 hrs/user/yr saved
FedHealth · Deloitte

Regulatory Inspection Report Generator

Product lead

Agentic document-generation system replacing manual report compilation for federal regulatory submissions. Navigated FedRAMP, traceability, and audit-readiness requirements characteristic of regulated drug-development workflows.

1M+ hrs/yr saved FedRAMP Document generation
Nonprofit · Deloitte

Knowledge Retrieval & Conversational System

PM & tech lead

Large-scale AI knowledge platform for a $1B+ nonprofit, translating regulatory and user needs into a scalable RAG/vector architecture. Largest user base on AWS Bedrock at the time.

1M+ MAU RAG · AWS Bedrock Regulated
DoD · Deloitte

Recruit360 — Military Recruiting AI

Engagement manager

AI recruiting tool covered by Army Times. Shipped MVP in 12 weeks via Scrum/Agile with a 20-person team.

1M hrs/yr saved 12-week MVP 20-person team
Enterprise AI Suite · Deloitte

Human Capital AI Suite

Group Product Manager

Group PM for a portfolio of 5+ AI automation products targeting talent and HR workflows — defined cross-product roadmap, prioritized investment, sequenced delivery against value cases.

5+ products $300M+ pipeline
Alliance · Deloitte × Anthropic × UVA

LLM Evaluation Research & Alliance

Anthropic Alliance Lead

Owned the Deloitte–Anthropic relationship. Trained 1,000+ practitioners on Claude. Led peer-reviewed LLM evaluation research with UVA — directly applicable to GenAI evaluation strategy in regulated R&D.

1,000+ trained 10+ products on Claude Peer-reviewed
Practice Build · PwC

AI Factory + Agentic AI Delivery Standards

Practice owner

Built PwC's AI Factory operating model from scratch — 45+ practitioners across 4 workstreams, 15+ production AI assets in 6 months. Authored the Agentic AI Delivery Standards adopted across a 200+ practitioner practice.

45+ practitioners 15+ assets / 6 months 200+ adopters
Enterprise · PwC

Multichannel AI Agent Platform

Owned roadmap · Tech lead

End-to-end agentic automation for enterprise customer operations: contact-driver analytics identifies high-volume drivers → knowledge-article generation closes coverage gaps → tool-use creation equips AI agents to act on workflows → deployment across voice, chat, SMS, and email. Built to absorb 70–95% of repetitive service work.

Voice · Chat · SMS · Email Azure ACS · AI Foundry Agentic tool-use
05 — Capabilities

Skills Inventory

Product Management
Product StrategyRoadmappingLifecycle Mgmt DiscoveryRequirementsUser Stories ROI ModelingOKRs & KPIsGroup PM Program MgmtAgile / ScrumWaterfall Hybrid DeliveryStakeholder MgmtCross-Functional Regulated DeliveryComplianceAI Governance
AI / GenAI
AnthropicOpenAIGCP Vertex AWS BedrockCrewAILangChain StrandsAgentic AIRAG Knowledge GraphsTool-Use GenerationKnowledge Article Gen Contact Driver AnalyticsMultichannel AI LLM EvalRAGASLangFuse MLOpsResponsible AI Azure ACSAmazon ConnectNICE CXOne CCaaSSalesforceServiceNow
Cloud / Data
AzureAWSGCP DatabricksSnowflakeMongoDB PineconeWeaviatePower BI TableauDataikuSQL Server MySQLMilvusCDK
Engineering
PythonC#/.NETJS/React Node.jsFastAPIHTML/CSS SQLNoSQLTerraform RSASVBA
06 — Published Work

Books, Press & Writing

Book · AI/ML

GenAI in Production

Practitioner guide on LLM evaluation, optimization, and enterprise-scale deployment. Top 5 in "Machine Theory" within the month of publication.

Read on Amazon
Book · Children's

Whiskers and the Quantum Box

Quantum computing for ages 6–8. A whimsical dive through the eyes of a curious cat named Whiskers, making complex concepts accessible to all ages.

Read on Amazon
Book · Children's

Ella and the Digital Adventure

AI literacy for kids. Follow Ella on an exciting journey into the digital world — the message is to go outside and touch grass.

Read on Amazon
Article · Deloitte

AI Agents: Reshaping Workflows

How AI agents and multiagent systems automate workflows, improve productivity, and enable self-learning. Authored for Deloitte.

Read Article
Press · Army Times

Army Enlists AI to Identify New Recruits

Army Times coverage of Recruit360 — the AI recruiting tool I led the team that built, shipping in 12 weeks and saving 1M labor hours/year.

Read Article
Press · Authority Magazine

Kenvue's AI-Powered HR Tool

Coverage of the AI-driven HR tool I led the team that built, serving 22,000 users across J&J Consumer Health (now Kenvue).

Read Article
Music · Suno AI

AI-Generated Metal Playlist

AI-themed metal music because why not. Experience AI-generated brutality and sonic chaos.

Listen
07 — YouTube

Prompt Hub

I run @PromptHubOfficial — exploring Generative AI, vibe coding, LLM evals, and other tech curiosities.

View All Videos on YouTube
08 — Research

Peer-Reviewed Papers

UVA × Deloitte · Anthropic-supported

Comparative Study of LLM Eval Frameworks: NLP vs LLM-As-A-Judge

Supervised and funded by Deloitte. Led with Anthropic & UVA. Benchmarking evaluation methodologies for large language models in production — directly applicable to GenAI evaluation strategy in regulated R&D.

NLP · Sentiment Analysis · IJWBC 2025

Exploring the Impact of COVID-19 & Vaccine Dissemination on Airbnb's Popularity and Sentiment on Twitter

344,705 tweets analyzed across pre-COVID, pre-vaccine, and post-vaccine periods. Sentiment, topic mining, and voice analytics reveal inverse correlations between COVID-19 cases and positive Airbnb sentiment. International Journal of Web Based Communities, Vol. 21, 2025.

SAGE · Workforce

Auto Repossession Agencies: Attrition & Retention Strategies

Workforce exit patterns and survival strategies in the auto repossession industry. Published via SAGE Business Cases.

SAGE · Economic Policy · 2022

Is There a Case for a Global COVID-19 Marshall Plan?

Case study arguing for a coordinated global vaccination response modeled on the post-WWII Marshall Plan. Published via SAGE Business Cases.

SAGE · Economic Policy · 2023

Marshall Plan to Disseminate COVID Vaccines in Africa

Follow-up case examining the logistical and humanitarian challenges of implementing a Marshall Plan-style vaccination rollout across Africa's least developed nations. SAGE Business Cases, 2023.

⚖️

US Patent Pending

Personal Profile Generator & Recommendation Engine — AI system for personalized user profiles and intelligent product recommendations using machine learning. Invented and filed during tenure at Johnson & Johnson Consumer Health (later Kenvue). U.S. Provisional App. No. 63/539,865.

09 — Recognition

Awards

6× PwC Praise AwardsFor performance and delivery excellence across client engagements
PwC Accelerating Impact AwardOutstanding contribution to firm capability and growth
Deloitte S&A STAR Award 2024Top 5 of 5,000+ Strategy & Analytics practitioners — partner-selected
Deloitte 3× Outstanding Performance AwardsRecognized across multiple client engagements
Deloitte Workday GenAI Ideathon WinnerGoalAssist — enterprise AI hackathon champion
Deloitte Fed Health AI App Applause AwardAzure AI agent with 5 post-sales wins
AP Scholar with DistinctionAcademic excellence recognition
CMA Scholarship RecipientSaint Joseph's University
10 — Certifications

Credentials

Databricks GenAI & LLM — Healthcare & Life Sciences Databricks GenAI & LLM — Retail & Consumer Goods Multi-Agent Systems with CrewAI AWS AI Practitioner AWS Cloud Practitioner Azure Cloud Fundamentals Salesforce AI Associate Deloitte Advanced Prompt Engineering Google Data Analytics Google UX Design SAS BI + Analytics
11 — Blockchain Corner

Get Your Charlie Coin

It might become valuable one day. No guarantees.

12 — Easter Egg

Guess the Number

1 – 100

10 guesses. Win and something good happens. 👀